People people let's not panic. Stop pulling your hair out. Stop spewing 'flowery languages' at strangers. Stop giving your brother the people's elbow. Let's calm down and stop doing other acts of absurdity. Such as starting your own ISP company.

It has been reported that the current slow browsing experience we all are suffering from now was caused by circuit faults on the under-sea cable network linking Boleh-land and Europe. Maintenance are being done to the circuit at the moment. So it's just a matter of time before we are up to speed again.

Monday December 22, 2008

Undersea cable problem disrupts Internet services

KUALA LUMPUR: Telekom Malaysia Bhd (TM) has reported some disruption to its Internet services due to circuit faults on the submarine cable network linking Malaysia and Europe. The services would be completely restored by Dec 31.

TM, in a statement yesterday, said customers using its Internet services may experience slow browsing while accessing websites hosted in Europe and that those using other IP (Internet Protocol) services such as Virtual Private Network (VPN) and other critical business applications linked to Europe may also experience some service degradation.

It said the affected cables, on the South-East Asia-Middle East-Western Europe 4 (SMW4) submarine network between Palermo in southern Italy and Alexandria in northern Egypt, were being repaired.

Some of the links, meanwhile, had been rerouted to ease congestion, it added.

During the restoration process, traffic to northern America may experience minor degradation while traffic to other countries was unaffected, it said.

Customers can call TM at 100 and select “Internet Services” or e-mail TM at help@tm.com.my regarding Internet-related problems, it added. — Bernama